Shipping & Returns

Shipping

Order processing typically takes 1 business day. Once your order has been processed, your item(s) will be shipped that day. Orders are not shipped or delivered on weekends or holidays. Shipping rates are determined by weight and destination at point of purchase. We ship domestically using UPS.

Once your item has been shipped you will receive an email containing the tracking number for your shipment.

Free Shipping

We offer free shipping on orders over 4999. You can see if your order qualifies by using the Shipping Fee Calculator in the shopping cart. Free shipping transit time will take 3 to 7 business days.

Returns

Web returns are eligible for exchange, store credit or refund within 10 days of order delivery. This is separate from our retail store return policy, where returns are only eligible for exchange or store credit.

The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Special orders, custom jewelry, fragrances, soaps and skin care are final sale and are not eligible for return.

Any further questions can be directed to manthanshop1@gmail.com

Return Address
7575/5 ram Nagar Pahar Ganj New Delhi -110055

Returned items must be accompanied by a copy of the receipt, indicating the type of return being done (exchange, store credit or refund).

Customers will assume responsibility for return shipping charges. Manthan Shop will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the Manthan Shop returns office.

If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.

Our jewelry is sold in as is condition. Jewelry, like all material, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected.

If an item purchased from Manthan Shop incurs damage, please return it to the store. We will take the item in, review the damage and possible cause with our jeweler, and contact you with an estimate for the repair.